When calling Swimline you will get through to an answer phone where you will be asked to leave your name and contact details and if you wish some brief details of your concern. The Swim England Safeguarding Team or a Swimline volunteer will call you back, listen to your concerns and agree a way forward with you.

If you leave a message we aim to contact you back during the next working day. If you leave a message after 3pm on a Friday, or over a weekend we will contact you back on the following Monday. If you need to speak to someone immediately you can follow the instructions on the answer phone message and be transferred immediately to the NSPCC. The NSPCC counsellors will advise you directly if you choose this option.

Swimline calls are free and do not appear on an itemised phone bill unless your call is made from a mobile phone.

If there is an issue which causes concern the ASA will act to protect the child or children involved.

THE CLUB’S WELFARE OFFICER IS Paul Edwards and assistant welfare officer is Tamzin Dover

WHO CAN BE CONTACTED ON:

or by mobile on